At Oceanbreeze Eco Resort, we are committed to protecting the privacy and security of our guests’ personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our resort or use our services. By staying at our resort or using our website, you agree to the practices outlined below.

1. Information We Collect

We collect personal information that is necessary to provide you with our services and enhance your experience at Oceanbreeze Eco Resort. This may include:

Personal Identification Information: Name, address, phone number, email address, and other contact details when making a reservation or subscribing to our newsletter.

Payment Information: Credit card details and billing information when making bookings or purchasing services.

Stay Information: Arrival and departure dates, room preferences, and any special requests you may have.

Website Usage Data: Information collected automatically via cookies, such as your IP address, browser type, and pages you visit on our website.

2. How We Use Your Information

We use the personal information collected from you for the following purposes:

Reservation and Booking Management: To process your bookings and manage your stay, including sending confirmations, updates, and payment processing.

Customer Support: To respond to your inquiries, requests, and provide assistance during your stay.

Personalization of Services: To improve your experience by catering to your preferences and any special requirements you may have.

Marketing Communications: To send you promotional offers, newsletters, or information about special events at Ocean Breeze Eco Resort. You may opt out of these communications at any time.

Legal Compliance: To comply with legal obligations, such as processing financial transactions, maintaining records for tax purposes, and ensuring health and safety compliance.

3. Data Protection and Security

Ocean Breeze Eco Resort takes appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. We use encryption and secure storage systems for financial and personal data. However, no transmission of information over the internet is completely secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party vendors or partners who assist in providing services such as payment processing, booking systems, or marketing. These providers are required to protect your data and use it only for the purposes specified by us.

Legal Requirements: We may disclose your personal information if required by law or if necessary to protect the rights, property, or safety of Oceanbreeze Eco Resort, our guests, or others.

5. Cookies and Website Tracking

Our website uses cookies to collect information about your browsing habits. Cookies help us understand how visitors use our website, improve user experience, and offer personalized content. You can choose to disable cookies through your browser settings, but doing so may limit some functionality on our site.

6. Accessing and Updating Your Information

You have the right to access, update, or correct any personal information you provide to us. If you wish to modify your data or opt out of our communications, please contact us at the information provided below.

7. Retention of Personal Data

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. This may include maintaining records for legal, tax, or compliance purposes.

8. Children's Privacy

Ocean Breeze Eco Resort does not knowingly collect personal information from children under the age of 10. If we learn that we have inadvertently obtained information from a child, we will take immediate steps to delete the data.

9. Changes to This Policy

Ocean Breeze Eco Resort reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on our website, and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Ocean Breeze Eco Resort

Address: House 17, 7th Floor, Avenue 2, Block D, Mirpur 2, Dhaka, Bangladesh

Phone: 01813000022

Email: oecoresort@gmail.com

By staying with us or using our website, you consent to the terms of this Privacy Policy. We are committed to safeguarding your privacy and providing you with a secure and enjoyable experience at Ocean Breeze Eco Resort.